Job Title:Local Delivery Manager for EEMEA Central
Cairo,Egypt:City Star Tower 3
Egypt
ref : 528962
posted : 15 Mar 2012
apply before : 02 Aug 2012
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Job Purpose:
Provide localized ownership for all local components associated with Customer service/solution orders delivered within a country/ies of responsibility within committed timeframes to include order validation, order tracking, scheduling, ordering of local loops from the carrier, service and solution coordination and overall service and solution management with end customers to ensure customer satisfaction.
Key Tasks and Responsibilities:
Establish the customer’s first experience with Orange Business Services’ project
Orange Jobs
Français
legal matters
Orange Jobs
news
job offers
iPhone/android app
orange.com
working for Orange
employer of choice
people charter
job categories
innovation and R&D
marketing
networks
business services
information systems
sales and customer care
cross functions
students and graduates
Orange Graduate Programme
events agenda
student partnerships
login
countries
job categories
contract
120 job(s) found
new search
Africa all
Local Delivery Manager for EEMEA Central Egypt - Cairo,Egypt:City Star Tower 3 - Orange Business Services
Local Delivery Manager for EEMEA Central Egypt - Cairo,Egypt:City Star Tower 3 - Orange Business Services
Formateur (f/h) Tunisia - Tunis - Orange Tunisie
Responsable ingénierie de la formation (f/h) Tunisia - Tunis - Orange Tunisie
Ingénieur IN et Data Charging (f/h) Tunisia - Tunis - Orange Tunisie
Ingénieur service manager (f/h) Tunisia - Tunis - Orange Tunisie
Ingénieur Radio sénior Tunisia - Tunis - Orange Tunisie
first previous page17/18 next last
Local Delivery Manager for EEMEA Central
Cairo,Egypt:City Star Tower 3
Egypt
ref : 528962
posted : 15 Mar 2012
apply before : 02 Aug 2012
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Job Purpose:
Provide localized ownership for all local components associated with Customer service/solution orders delivered within a country/ies of responsibility within committed timeframes to include order validation, order tracking, scheduling, ordering of local loops from the carrier, service and solution coordination and overall service and solution management with end customers to ensure customer satisfaction.
Key Tasks and Responsibilities:
Establish the customer’s first experience with Orange Business Services’ project
management team, by acting as single point of contact for the local customer during
project implementation
Controls the local implementation process of the order, and provides updates to the
Solution Delivery Management team of the owned milestones of the order
Liaise with other internal teams to ensure the delivery of the project.
Manages third party suppliers (Telco, Equipments) to deliver the order components to
the customer
Allocates network resources necessary to support the customer solution as described in
project scope
Meeting Key Performance Indicators as per attached document
Meeting project milestones, as per Order to Bill Process
Perform other similar or related duties
about you
Skills / Qualifications:
Good knowledge of country specifics and culture
Excellent reporting skills
Able to work under pressure
Sound understanding of telecommunications protocols and technologies
Sound understanding of circuits, hardware and the network - Network Components
Good understanding of the Service Delivery processes and organization
Good understanding of the Telco (PTT) environment
Excellent organizational and planning skills
Detail oriented
Excellent Time management skills
Excellent communication skills
Able to take quick actions and decisions when situation arises
Self Driven
“Can Do” Attitude
Customer Oriented
Team Spirit
Fluent in both spoken and written English is a must
Fluent in both spoken and written French is a must
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
How to Apply;
http://orange.jobs/jobs/search.do?CTNT=AFRICA&lang=EN
No comments:
Post a Comment