Job Title:LVMH Dedicated L1 Support Specialist / Engineer
Cairo,Egypt:City Star Tower 3
Egypt
ref : 529361
posted : 26 Jun 2012
apply before : 24 Jul 2012
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Proactively detecting all incidents on IT Services and platforms (SMTP, Web Hosting, Server Hosting, Security, Exchange, Lotus Notes, etc..)
Independantly resolving at least 70% of all IT Incident.
Engaging expert teams (L2, L3 , Engineeering) when necessary or when needed
Ensuring on time resolution, by escalating to the appropriated experts and management when necessary or when needed
about you
Orange Jobs
Français
legal matters
Orange Jobs
news
job offers
iPhone/android app
orange.com
working for Orange
employer of choice
people charter
job categories
innovation and R&D
marketing
networks
business services
information systems
sales and customer care
cross functions
students and graduates
Orange Graduate Programme
events agenda
student partnerships
login
countries
job categories
contract
120 job(s) found
new search
Africa all
Application Hosting Admin Mauritius - Rose Hill,Mauritius: Moka Road - Orange Business Services
Account associate Morocco - Casablanca - Orange
LVMH Dedicated L1 Support Specialist / Engineer Egypt - Cairo,Egypt:City Star Tower 3 - Orange Business Services
Technical Support Engineer Egypt - Cairo,Egypt:City Stars Tower 4 - Orange Business Services
Technical Support Engineer Egypt - Cairo,Egypt:City Stars Tower 4 - Orange Business Services
Technical Support Engineer Egypt - Cairo,Egypt:City Stars Tower 4 - Orange Business Services
Customer Technical Support Engineer Egypt - Cairo,Egypt:City Stars Tower 4 - Orange Business Services
first previous page2/18 next last
LVMH Dedicated L1 Support Specialist / Engineer
Cairo,Egypt:City Star Tower 3
Egypt
ref : 529361
posted : 26 Jun 2012
apply before : 24 Jul 2012
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Proactively detecting all incidents on IT Services and platforms (SMTP, Web Hosting, Server Hosting, Security, Exchange, Lotus Notes, etc..)
Independantly resolving at least 70% of all IT Incident.
Engaging expert teams (L2, L3 , Engineeering) when necessary or when needed
Ensuring on time resolution, by escalating to the appropriated experts and management when necessary or when needed
about you
Fluency in both English & French is a MUST
Excellent interpersonal & communication skills
Ability to understand customer infrastructure & Services offered by Orange
Excellent customer handling skills & focus
Ability to work under pressure and to deal with multiple tasks
Educational background:
B.Sc in Electrical Engineering (Communication section) or Computer science
Experience or knowledge with the following platforms is a plus
UNIX - Sun Solaris 5, 6 and above
Windows server 2000, 2003
Good understanding of the Internet Protocol Suite (TCP/IP)
Messaging services such as (Lotus Notes, Microsoft Exchange, SMTP relays)
Web and application technologies
Security solutions: Reverse & Forward Proxy, Managed Firewall, Managed anti-virus, strong authentication
DNS knowledge: understand the global mechanism
additional information
Orange Business Services Egypt MSC is located at City Stars Complex, we support all our employees with the highest level of services inlcuding medical and life insurance; this is in addition to a number of discount opportunities at several restaurants, shops, hotels, nurseries….and much more
contract
Permanent
How to Apply;
http://orange.jobs/jobs/search.do?CTNT=AFRICA&lang=EN
No comments:
Post a Comment