Program Assistant Administration Job Vacancy at World Bank Egypt

Job #    121724
Job Title    Program Assistant
Job Family    Administration
Location    Cairo, Egypt
Appointment    Local Hire
Job Posted    16-Jul-2012
Closing Date    29-Jul-2012
Language Requirements    Arabic [Essential]; English [Essential]
Appointment Type   
Background / General description
Free form description Note: A potential candidate has been identified and intends to apply for this position. However, this remains a competitive process and interested candidates are encouraged to apply. The World Bank Office in Cairo requires a Program Assistant to assist in the in-country activities of the World Bank. This position coordinates extensively with service units and liaises frequently with team members in the Cairo Office, other Bank Group Units, and at headquarters in Washington, as well as external counterparts. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities
The Program Assistant will be performing the full range of office support work within a team. A significant part of the job entails provision of some specialized support (e.g., database management, knowledge management, task management, major event/course planning, etc.). Duties and Accountabilities include but are not limited to the following: • Set up appointments with clients, draft minutes of meetings and perform admin responsibilities to address business needs. • Propose ways to enhance the effectiveness of administrative support in the unit. • Perform HR administrative work covering employment cycle from recruitment through retirement stages. This includes for example, processing and updating job vacancy advertisements, long-listing candidates and finalizing recruitment process in coordination with HR Service Center, and onboarding of new staff. • Help in developing, maintaining and updating database and spreadsheets for specific HR reporting activities as in Performance Management, Compensation and Staffing for Egypt Country Office. • Perform research and analytical tasks under general guidance. • Act as the Medical Benefits Plan Administrator, and administer Staff Loans in Egypt Country Office. • Provide information and guidance to staff on routine HR policies and procedures. • Assist MNA HR Administrators in client countries to ensure consistency and completeness of delivery for recruitment packages and other Admin forms required by the service center per policy. • Undertake coordination of regional training events and programs based on staff training needs, and draft learning event reports summarizing key outcomes and course content. • Perform other duties as requested.
Selection Criteria
• BA degree with minimum five years (internal candidates), seven years (external candidates) of relevant experience. • Previous experience in HR related fields is an asset. • Ability to pass relevant Bank Group tests at time of recruitment (e.g. English language, computer applications, etc.) Essential Specialized Skills/Knowledge/Competencies • HR Policy Knowledge and Application - Demonstrates in-depth knowledge and understanding of relevant HR policies, practices and procedures and ensures their consistent application in delivering a range of products and services to clients within assigned areas of responsibilities. • Recruitment and Appointment Process Expertise - Demonstrates extensive knowledge of Bank recruitment and appointment policies and procedures. Able to advise on relevant issues and ensures objectivity in selection process. • Compensation and Benefits Support - Demonstrates extensive knowledge of Bank compensation and benefits policies and procedures. Exhibits advanced skills in data and statistical analysis for compensation and benefits activities. • Performance Management Support - Exhibits in-depth understanding of probation, promotion related policies. Able to consolidate work team inputs and provide regular and constructive feedback. Identifies growth opportunities and provides advice on learning of team members. • Technology and systems knowledge - Exhibits excellent knowledge of Microsoft Office applications and proficiency of technology or/and systems relevant to functional area. Able to coach less experienced staff on relevant technology and systems. • Project and task management - Able to undertake diverse and complex assignments with minimal supervision and resolve competing demands. Demonstrates good organizational skills, can plan and prioritize own work and work of internal clients (e.g. manage manager’s calendar). • Institutional policies, processes, and procedures - Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people. Able to practically apply and guide others in policy application. • Versatility and adaptability - Demonstrates initiative and motivation to proactively learn new developments in relevant policies, procedures and technology. Is able proactively identify, prevent and/or solve problems. Able to participate in change activities and initiatives. • Client Orientation - Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact to the client. • Learning, knowledge sharing and communication - Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to contribute to unit's knowledge sharing. • Business judgment and analytical decision making - Able to effectively and independently provide general research support. Demonstrates ability to access situation, and make sound judgment on action needed. • Drive for Results - Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so. • Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
•    BA degree with minimum five years (internal candidates), seven years (external candidates) of relevant experience.
•    Previous experience in HR related fields is an asset.
•    Ability to pass relevant Bank Group tests at time of recruitment (e.g. English language, computer applications, etc.)


Essential Specialized Skills/Knowledge/Competencies
•    HR Policy Knowledge and Application - Demonstrates in-depth knowledge and understanding of relevant HR policies, practices and procedures and ensures their consistent application in delivering a range of products and services to clients within assigned areas of responsibilities. 
•    Recruitment and Appointment Process Expertise - Demonstrates extensive knowledge of Bank recruitment and appointment policies and procedures. Able to advise on relevant issues and ensures objectivity in selection process. 
•    Compensation and Benefits Support - Demonstrates extensive knowledge of Bank compensation and benefits policies and procedures. Exhibits advanced skills in data and statistical analysis for compensation and benefits activities. 
•    Performance Management Support - Exhibits in-depth understanding of probation, promotion related policies. Able to consolidate work team inputs and provide regular and constructive feedback. Identifies growth opportunities and provides advice on learning of team members. 
•    Technology and systems knowledge - Exhibits excellent knowledge of Microsoft Office applications and proficiency of technology or/and systems relevant to functional area. Able to coach less experienced staff on relevant technology and systems. 
•    Project and task management - Able to undertake diverse and complex assignments with minimal supervision and resolve competing demands. Demonstrates good organizational skills, can plan and prioritize own work and work of internal clients (e.g. manage manager’s calendar). 
•    Institutional policies, processes, and procedures - Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people. Able to practically apply and guide others in policy application. 
•    Versatility and adaptability - Demonstrates initiative and motivation to proactively learn new developments in relevant policies, procedures and technology. Is able proactively identify, prevent and/or solve problems. Able to participate in change activities and initiatives. 
•    Client Orientation - Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact to the client. 
•    Learning, knowledge sharing and communication - Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to contribute to unit's knowledge sharing. 
•    Business judgment and analytical decision making - Able to effectively and independently provide general research support. Demonstrates ability to access situation, and make sound judgment on action needed. 
•    Drive for Results - Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so. 
•    Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
How to Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64778863&theSitePK=1058433&JobNo=121724&order=descending&sortBy=job-req-num&location=ALL&menuPK=64778838