Thursday, May 31, 2012

Senior Technical Specialist Job Vacancy at East African Community Tanzania


Job Title:SENIOR TECHNICAL SPECIALIST (Early Warning) (1Post)
(REF: EAC/HR/032)
Grade: P2 Equivalent
Reports to: Early Warning Expert
Organ/Institution: East African Community Secretariat
Duration of Contract: Contract terms are limited to the period of Program support
(December 2013), may be renewed subject to adequate
performance and extension of the funding.
Station: EAC Secretariat Headquarters, Arusha, Tanzania
Main purpose of the job
The main purpose of this job is to support the operationalization of the EAC Early Warning
Center through the design and implementation of the EACWARN integrated ICT support system.
Duties and Responsibilities
• Brief the EACWARN Coordinator on all ICT technical and systems related issues in
collaboration with other EACWARN staff and the counterpart(s) in the EAC ICT
Department
• Support timely communication and alerts, and avail accurate data and functional
analytical tools
• Create and update maps to support geographic visualization for use in analysis and
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for communicating the results
• Design, implement and maintain a data base and document archives for EACWARN
• Design, implement and maintain an integrated indicators module for EACWARN
• Design, implement and maintain integrated EACWARN report templates to facilitate
effective communication of EACWARN products and activities
• Design, implement and supervise Quality Assurance (QA) and update procedures for
continuous monitoring and maintenance of all EACWARN data
• Design, implement and support the population of a structural attribute database for
EACWARN
• Ensure a close working relationship on all technical issues and system operations
between EACWARN and the EAC ICT Department, AU Continental Early Warning
(CEWS) and the NEWCs
• Ensure continuous data and system availability and provide primary technical support
for all EACWARN applications
• Lead the installation and supervise the operations of the EACWARN Portal and all
other software applications for EACWARN , including an integrated console to support
secure, single sign-on access and a user friendly interface to all applications
• Participate in regular training and consultations with CEWS and others early warning
mechanisms
• Promote GIS's potential as a tool for intervening in disputes over access to natural
resources as a planning and analytical tool that can be utilized to facilitate conflict
resolution
Qualifications and Experience
• Masters degree or equivalent in computer sciences, Information technology, Computer
engineering, or a related discipline;
• At least five years of relevant experience in implementing and managing operating
systems, network systems, computational models, computer graphics, and graphical
algorithms.
Skills and Competencies
• Demonstrable knowledge in one or more of the following areas: hardware and software
systems, programming tools and languages; algorithms design and analysis and data
structures;
• Understands fundamental principles of computation; and scientific computing including
simulation, optimization, and data analysis, design and analysis;
• Hands-on skills of web based applications and online presentation to inform different
audiences;
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• Working experience with various operating systems, network systems, computational
models, computer graphics, and graphical algorithms,
• Demonstrated experience in coordinating work with different stakeholders at various
levels;
• Proven proficiency in English (both, oral and written) is required. English is the official
language of EAC
TERMS AND CONDITIONS OF SERVICE
This position is EAC-GIZ Program funded and is a non established position whose contract
terms are limited to the period of support (December 2013); it may be renewed subject to
adequate performance and extension of the funding. The post offers attractive consolidated
remuneration package. The position will be subjected to the EAC quota system.
HOW TO APPLY
Interested candidates should submit their applications accompanied by a detailed CV, copies of
both academic and professional certificates and testimonials, names and addresses of three
reputable referees, contact details (e-mail, telephone) should be sent by registered mail, courier
service or by email in MS Word to:
The Secretary General,
East African Community Secretariat,
P. O. Box 1096, Arusha, Tanzania.
Fax No. 007 27 250 2455/250 4481
E-mail: vacancies@eachq.org
All applications should be received not later than Friday 1st June 2012.
The East African Community is an equal opportunity employer. Female candidates
are encouraged to apply.
EAC Secretariat shall only respond to short listed candidates.

eHealth and Health Informatics Officer Job Vacancy at East African Community Tanzania


Job Title:eHEALTH AND INFORMATICS OFFICER
REF: EAC/HR/HEALTH/2011-2012/002
Grade: Professional Staff Category (P1 Equivalent)
Reports to: Senior Health Officer (Medicines Regulation)
Organ/Institution: EAC Secretariat
Duration of Contract: Initially Three (3) Years
Station: EAC Secretariat, Arusha - Tanzania
Main Purpose of the Job:
To coordinate development and implementation of EAC regional and national
ehealth databases as well as Information Communication Technology
Infrastructure and software systems to support and facilitate efficient collection
and management of information on medicines registration and regulation in
liaison with the EAC Partner States National Medicines Regulatory Authorities
(NMRAs) and other related institutions in order to ensure timely regulatory
decision making by EAC Partner States National Medicines Regulatory
Authorities (NMRA’s) with regard to essential human and veterinary medicines
and related pharmaceutical products and supplies that are manufactured,
imported and/or traded within the East African Community region.
Duties and Responsibilities:
1. Ensure efficient coordination, collection and management of information
on medicines registration and regulation in liaison with the EAC Partner
States National Medicines Regulatory Authorities (NMRAs) and other
related institutions in order to ensure timely regulatory decision making
by EAC Partner States National Medicines Regulatory Authorities
(NMRA’s) with regard to essential human and veterinary medicines and
related pharmaceutical products and supplies that are manufactured,
imported and/or traded within the East African Community region.
Closing Date: Friday, 15th June 2012 2
2. Coordinate the development, installation and management of an EAC
regional integrated ehealth database on medicines registration and
regulation and its accompanying Information Communication Technology
(ICT) infrastructure and software systems in liaison with the EAC
Statistics Department and linking them with the National Medicines
Regulatory Authorities electronic databases and other related databases
operating through various autonomous institutions of the East African
Community.
3. Develop an EAC regional Web-Based Shared Point for exchange of
information on Medicines Registration and Regulation between the EAC
Partner States and linked to the existing World Health Organization
(WHO) Shared Point and that of the International Conference on
Harmonization (ICH) Global Cooperation Group (ICH-GCG) and other
relevant international bodies.
4. Ensuring the safety, integrity and consistency of EAC regional
information on medicines registration and regulation in liaison with the
EAC Partner States National Medicines Regulatory Authorities (NMRAs).
5. Conduct periodic analysis of the functions of Information
Communication Technology (ICT) infrastructure and software systems in
all the EAC Partner States Medicines Regulatory Authorities and at the
EAC Secretariat.
6. Build capacity of staff at the EAC Secretariat and in the EAC Partner
States’ National Medicines Regulatory Authorities (NMRA’s) in the use
and application of the common EAC regional Information Management
Systems (IMS) and related edatabases for medicines registration and
regulation.
7. Regularly updating the EAC regional Web based shared point with
updated information on medicines registration and regulation.
8. Assist in the harmonization of various medicines registration and
regulation reporting mechanisms, tools, guidelines, procedures, policy,
legal, institutional and regulatory frameworks within the East African
Community region.
9. Facilitate the generation and dissemination of various regional, and
national reports on medicines registration and regulation
10. Assist in organizing and facilitating various meetings and field
activities, exchange visits, study tours, including training workshops,
seminars, conferences and focus group discussions, among others;
Qualification and Experience:
i) A minimum of a Bachelors Degree in Computer Science, Health Informatics,
Statistics or Information and Communication Technology.
ii) A postgraduate Diploma or Masters Degree in Health Informatics or other
Information Technology related field is an added advantage.
iii) Minimum of 5 Years work experience, 3 of which should be in developing
and managing web applications and/or related databases in a medical or
health related field.
Closing Date: Friday, 15th June 2012 3
iv) Experience in Web design, project management and knowledge of and
medicines registration and regulation will be an added advantage
Skills and Competencies:
Analytical skills, interpersonal, communication, report writing, leadership,
teamwork, supervisory and planning skills.
TERMS AND CONDITION OF SERVICE
This EAC regional level health sector project staff position has an initial threeyear
contract that may be renewed subject to satisfactory performance and
availability of donor funds.
HOW TO APPLY
Interested candidates should submit their applications quoting the reference
number of the position applied for by registered mail, courier service, e-mail
and dispatch directly together with the full curriculum vitae, copies of both
academic and professional certificates and testimonials, names and addresses
of three referees, day time telephone /cell phone numbers to:
The Secretary General
East African Community
P.O. Box 1096,
Arusha, Tanzania
Fax: +255-27-250425354
Email: eac@eachq.org
Closing Date: All applications together with copies of relevant attachments
should be received at the EAC Secretariat headquarters in Arusha, Tanzania no
later than Friday, 15th June 2012.

Project Officer Job Opportunity at East African Community Tanzania


Job Title:PROJECT OFFICER (EAC/IRCC)
(1 Post) - (REF: EAC/IRCC/41)
Salary Grade: Consolidated salary at P1 EAC Staff Grade equivalent
Department: Resource Mobilization
Reports to: Principal Resource Mobilization Officer
Duration of Contract: 18 Months
Station: EAC Headquarters – Arusha, Tanzania
1.1 Main purpose of the Job
The Project Officer will handle all operational responsibilities of the EAC
component of the Inter Regional Coordinating Committee (IRCC) Project.
1.2 Duties and responsibilities:
1. Design and develop comprehensive activity and results based annual
work plan
2. Manage and coordinate activities of the Fund efficiently and effectively
3. Ensure smooth implementation of activities
4. Attending to implementing Officers’ queries regarding projects
5. Collect and document relevant information for the monitoring and
evaluation object
6. Prepare timely quarterly, bi-annual and annual implementation
reports
7. Liaison with IRCC Secretariat in Lusaka, Zambia
8. Compiling of all proposals submitted
9. Preparation of documents, coordination and facilitation of meetings
and related workshops
10. Writing reports / minutes of the meetings and workshops
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11. Preparation of background documents
12. Any other duties as may be assigned by supervisor
1.3 Qualifications and Experience
A Bachelor’s degree from a recognized university, in Project management,
business administration, communication, accounting or any other related
field, with relevant working experience of not less than 5 years preferably
with a donor funded project at a regional/international level. Knowledge
and working experience with EU procedures will be an added advantage.
Competencies and Skills
Applicants should be proficient in various computer packages, have good
interpersonal and communication skills, be a team player, have ability to
work in a multicultural environment, ability to work under pressure, and
ability to work with minimum supervision
TERMS AND CONDITIONS OF SERVICE
This is a project position funded under the EAC/IRCC programme. The
position is non-established, and the contract terms are limited to the period
of the project, but may be renewed subject to extension of the project
funding and a satisfactory performance evaluation. The recruitment for this
position will be subjected to the EAC Quota system.
HOW TO APPLY
Interested candidates should submit their applications quoting the reference
number of the position applied for by registered mail, courier service, e-mail
(all soft copies should be in MS. Word) or dispatch together with Curriculum
Vitae, copies of both academic and professional certificates and testimonials,
names and addresses of three referees, and day time tele/cell phone
contacts to:
The Secretary General
East African Community
P.O. Box 1096
Arusha - Tanzania.
Fax No: 007 27 2502455/2504481
E-mail: vacancies@eachq.org
to be received not later than Friday15th June 2012.
The East African Community is an equal opportunity employer. Female
candidates are encouraged to apply. EAC will only respond to those
candidates who strictly meet the set requirements.

Senior Personal Secretary Job Vacancy at East African Community Tanzania


Job Title:SENIOR PERSONAL SECRETARY
(REF: EAC/HR/2012/038). (2 Posts)
Grade: G5
Organ: EAC Secretariat
Directorate: Human Resources and Administration
Department: Administration
Reports to: Principal Administrative Officer
Main Purpose of the Job:
To manage, provide and coordinate Office and Secretarial services in Executive
Offices.
Duties and Responsibilities:
1 Manage the Executive Office and provide secretarial services and secretarial
services in Executive Offices and ensure security of office and information.
2 Provide administrative support to official travel arrangement, including
itinerary arrangement., clearance, tickets and other necessary documents for
the Office
3 Arrange for timely requisition of office supplies and stores.
4 Facilitate information sharing between various directorates, departments and
Stakeholders.
5 Prepare high quality briefing materials for meetings and appointments and
taking minutes and dictation.
6 Receive, attend to and direct customers/visitors appropriately.
7 Manage and update office diary, draft responses to correspondences and
arrange for appointment and meetings as agreed with the Executive.
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8 Maintain good customer relations with employees, customers and general
public.
9 Arrange appointments and meetings as appropriate, including arranging
agendas and programmes for meetings under the Executive’s docket and
make follow-up on deadlines, commitment made and action taken.
10 Create and maintain appropriate record and filing sub-systems for the Office.
a. Transcribe and draft official correspondences and memoranda
b. Recommend appropriate system for streamlining office operation.
Qualifications and Experience:
Diploma in Secretarial training or equivalent qualification plus ten (10) years
relevant experience , 5 years of which should have served in a Senior Office.
Relevant degree would be an added advantage.
Skills and Competencies:
Excellent organisational skills, ability to multi-task, excellent oral and written
communication skills, ability to work under pressure, attention to detail and
deadlines, ability to filter information and assess priorities, ability to think ahead and
anticipate needs before they arise, ability to exercise discretion in dealing with
confidential or sensitive matters, confident and able to work on own initiative and
with limited supervision.
TERMS AND CONDITIONS OF SERVICE
This post is tenable on a five (5) year contract term renewable upon
satisfactory performance. This position is subject to the application of the
EAC Quota System
FRINGE BENEFITS
The post offers attractive fringe benefits including housing allowance, transport
allowance, education allowance, a medical scheme, and insurance cover.
For more information, visit our website: www.eac.int;
HOW TO APPLY
Interested candidates should submit their applications by registered mail, courier
service, e-mail or dispatch together with Curriculum Vitae, copies of both academic

and professional certificates and testimonials, names and addresses of three
referees, and day time telephone contact to:
The Secretary General
East African Community
P. O. Box 1096
Arusha - Tanzania.
Fax No: +255 27 2504255 /
+255 27 2050281
E-mail: vacancies@eachq.org
To be received not later than 15th June 2012.
Female Candidates are particularly encouraged to apply.
The East African Community will only respond to those candidates who
meet its requirements.

Driver Job Opportunity at East African Community Tanzania


Job Title:DRIVER
(REF: EAC/HR/2012/039)
Grade: G2
Organ: East African Court of Justice (EACJ)
Department: Court Administration
Reports to: Court Administrator
Main Purpose of the Job:
Operates and keeps custody of a vehicle assigned to assure safe transportation of
clients to and from various destinations and to assist clients on entry and exist from
vehicles as necessary.
Duties and Responsibilities:
1 Operates assigned vehicle/s in a safe and courteous manner and in line with
laid down EAC Regulations;
2 Maintains accurate, up-to-date records on trip sheets, customer
transportation forms, vehicle maintenance, fuel purchases, incident reports,
accident report, vehicle conditions reports and other records that are
requested from management.
3 Performs minor maintenance tasks on assigned vehicle (s) and report defect
for servicing on time;
4 Responds immediately to accident or medical emergencies by notifying
emergency response providers, and rendering First
Aid until emergency personnel arrive;
5 Carry out simple mechanical repairs;
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6 Reads and interprets maps and driving directions to plan the most efficient
route service for customers, and reads and interprets road signs in English
and Kiswahili
7 Adheres to traffic rules and regulations;
8 Serves as role model while providing transportation services
Qualifications and Experience:
Form IV or equivalent Secondary School level with a clean driving licence; category
B, C and D or equivalent plus five (5) years driving V.I.Ps
Skills and Competencies:
Ability to drive a vehicle safely and appropriately, including ability to read and
interpret road signs in English and Kiswahili, ability to read, understand, and adhere
to the Traffics rules and regulations , ability to communicate effectively orally and in
writing , ability to establish effective professional relationship with customers, coworkers,
and upper level staff and employees, ability to prepare concise and
accurate records and reports, extensive knowledge of the operations and features of
assigned vehicle (s), ability to recognise vehicle maintenance needs, ability to
perform minor vehicle repairs, interpret maps, and route directions; and ability to
administer First Aid.
TERMS AND CONDITIONS OF SERVICE
This post is tenable on a five (5) year contract term renewable upon
satisfactory performance. This position falls under the General Support
Staff category and is subject to recruitment under local terms and from
the host country only.
FRINGE BENEFITS
The post offers attractive fringe benefits including housing allowance, transport
allowance, education allowance, a medical scheme, and insurance cover.
For more information, visit our website: www.eac.int;
HOW TO APPLY
Interested candidates should submit their applications by registered mail, courier
service, e-mail or dispatch together with Curriculum Vitae, copies of both academic
and professional certificates and testimonials, names and addresses of three
referees, and day time telephone contact to:

The Secretary General
East African Community
P. O. Box 1096
Arusha - Tanzania.
Fax No: +255 27 2504255 /
+255 27 2050281
E-mail: vacancies@eachq.org
To be received not later than 15th June 2012.
Female Candidates are particularly encouraged to apply.
The East African Community will only respond to those candidates who
meet its requirements.

Office Attendant Job Vacancy at East African Community Tanzania


Job Title:OFFICE ATTENDANT
(REF: EAC/HR/2012/040)
Grade: G1
Organ: East African Court of Justice (EACJ)
Department: Court Administration
Reports to: Court Administrator
Main Purpose of the Job:
To provide efficient Office support services and run errands for the East African
Court of Justice.
Duties and Responsibilities:
1 Undertake mail delivery and collection, message delivery, and payment of
bills as may be assigned.
2 Provide support service within the office such as photocopying, binding,
franking.
3 Perform office cleaning duties.
4 Prepare and ensure office refreshments are served to staff & visitors as
per office schedules;
5 Provide timely delivery and collection services for documents; and
6 promote a positive corporate culture and image of the Community
Qualifications and Experience:
A good Ordinary Level/Advanced Level Certificate (Secondary Education). 5 years
relevant experience .
2
Skills and Competencies:
Good interpersonal skills, basic computer knowledge, able to communicate in English
and or Kiswahili, public relations, customer care.
TERMS AND CONDITIONS OF SERVICE
This post is tenable on a five (5) year contract term renewable upon
satisfactory performance. This position falls under the General Support
Staff category and is subject to recruitment under local terms and from
the host country only.
FRINGE BENEFITS
The post offers attractive fringe benefits including housing allowance, transport
allowance, education allowance, a medical scheme, and insurance cover.
For more information, visit our website: www.eac.int;
HOW TO APPLY
Interested candidates should submit their applications by registered mail, courier
service, e-mail or dispatch together with Curriculum Vitae, copies of both academic
and professional certificates and testimonials, names and addresses of three
referees, and day time telephone contact to:
The Secretary General
East African Community
P. O. Box 1096
Arusha - Tanzania.
Fax No: +255 27 2504255 /
+255 27 2050281
E-mail: vacancies@eachq.org
To be received not later than 15th June 2012.
Female Candidates are particularly encouraged to apply.
The East African Community will only respond to those candidates who
meet its requirements.

Deputy Executive Secretary Job Vacancy at The East African Community Kenya

JOB Title: Deputy Executive Secretary (Programmes and Projects) – P5
(REF: LVBC/HR/2012/04)
CONTRACT TERM: 3 Years renewable once
Main Purpose of the Job
The position of Deputy Executive Secretary (Projects and Programmes) in the Lake
Victoria Basin Commission Secretariat is an Executive one with EAC salary grade P5.
The main purpose of this job is to coordinate projects and programmes to ensure
effective and efficient implementation to enhance the development of the Lake Victoria
Basin as an Economic Growth Zone for the Community.
Duties and Responsibilities
The duties and responsibilities of the Deputy Executive Secretary, Projects and
Programmes are as follows:
1. Deputize the Executive Secretary in providing oversight role of coordinating
LVBC projects and programmes;
2. Initiate and coordinate the process of harmonization of policies, laws,
regulations and standards with specific relevance to the development of Lake
Victoria Basin;
3. Provide guidance on the development and implementation of Sectoral
projects and programmes in the Basin;
4. Coordinate the development and implementation of systems for monitoring,
evaluation and compliance with agreed policies and actions by Partner
States and other stakeholders;
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5. Analyse reports from Partner States’ institutions on their activities relating to
the management of the Basin as specified in the Protocol;
6. Coordinate the involvement of the Commission in Multilateral Environment
Agreements (MEA’s) and projects thereof in liaison with the Deputy
Executive Secretary in charge of Finance and Administration (DES-FAD);
7. Promote coordinated engagement and participation of the civil society
organizations and the Private Sector in the sustainable development
initiatives in the Lake Basin;
8. Promote capacity building, institutional development and research in the
Basin;
9. Liaise with the National Focal Points in the Partner States for coordinated
implementation of projects and programmes;
10. Collaborate with DES-FAD in formulation and implementation of annual
work plans and budget;
11. Ensure overall consistencies, synergies and quality in Projects and
Programmes implementation and high performance level;
12. Jointly with DES-FAD provide guidance and technical support to the
Sectoral Council of Ministers and take appropriate follow-up actions as
decided/directed by the Sectoral Council;
13. Guide identification and development of new projects and programmes, as
strategic initiatives within the LVBC mandate;
14. Perform any other duties as may be assigned by the Executive Secretary.
Qualifications
I. Education
An advanced University Degree in Environmental Sciences/Engineering, Natural
Resources Management/Economics, Management studies or related fields but with a
greater understanding of global environmental issues and projects development and
management. A PhD in relevant field is an added advantage.
II. Work Experience
i. At least 10 years of experience, of which 7 should be at Senior Level in a
relevant field;
ii. Experience as a manager/coordinator of a complex shared ecosystem, and
technical environment programme;
iii. Ability in Programme planning, Implementation, Coordination and Evaluation
of a Regional Scientific and Technical Programme.
iv. Proven experience with Project Development, Implementation and Evaluation.
v. Sound knowledge of main Development Partners;
vi. Experience in Resources Mobilisation, financing agreement negotiation and
management;
Skills and Competencies
i. Must have strong administrative and organizational skills;
ii. Must have excellent writing and communication skills;
iii. Ability to work in a multi cultural/diverse environment; and
iv. Ability to work under pressure.
Remuneration and Fringe Benefits
The job is at EAC P5 scale with corresponding benefits specified for it.
Age Limit
The candidate must not be more than 54 years old.
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How to apply
Interested candidates should submit their applications by registered mail, courier
service, e-mail or dispatch together with Curriculum Vitae, copies of both academic and
professional certificates and testimonials, names and addresses of three referees, and
day time telephone contact to:
The Executive Secretary,
Lake Victoria Basin Commission Secretariat,
P. O. Box 1510-40100
Kisumu, Kenya.
Tel +254 57 202 6344
Fax +254 27 202 6324
Email: recruitment@lvbcsec.org
To be received not later than 15th June 2012.

Behavior Change Communications Specialist Job Vacancy at PSI Nigeria

Job Title:    Behavior Change Communications Specialist- Nigeria
Requisition Number    1011
City    Abuja
Country    Nigeria
Job Description-Overview   

Society for Family Health (SFH) is the lead implementing organization of the 5 year USAID expanded social marketing programme in Nigeria (ESMPIN) project in partnership with PSI, BBC World Service Trust and Association for Reproductive and Family Health (ARFH). The ESMPIN project aims to substantially increase access to and coverage of modern contraceptives through private sector channels in Nigeria using tested social marketing approaches. The project was contracted in April 2011 and commenced operations July 2011. SFH seeks candidates for the position of Behavior Change Communication Specialist to be based in Abuja, Nigeria.



RESPONSIBILITIES: Duties include but are not limited to:

    Oversee the development, management and implementation of a communication strategy to increase use of health products and practice of healthy behaviors
    Oversee implementation of a communication strategy to effectively influence behavior change at the individual, community and political levels
    Oversee and manage a wide variety of interventions from mass media advertising campaigns to small group and interpersonal communications
    Oversee development and management of a strategy to build the capacity of Nigerian organizations and government counterparts in BCC programming
    Effectively collaborate with all key partners and stakeholders throughout the life of the project
    Oversee the development and harmonization of program messages, IEC materials and related training curriculum
    Develop in coordination with partners a mass media dissemination and monitoring plan
    Supervise a team of project staff and create professional development opportunities

Job Description - Requirements   

QUALIFICATIONS:

    Masters degree in public health or other relevant health or behavior change communications discipline
    Minimum 8-10 years experience in two or more large-scale social marketing and BCC programs
    Experience with implementing BCC in the context of FP/RH/MCH/Malaria and behavior change interventions at different levels in 2 or more developing countries.
    Demonstrated technical expertise in a relevant mix of designing, managing and evaluating health programs through social marketing, as well as small group and IPC activities that have led to correct and sustained use of methods, services and socially-marketed products
    Familiarity with the different cultural, social and religious identities in Nigeria and/or in a similar African setting
    Excellent organizational, teamwork and multitasking capabilities
    Fluency in English required
    Demonstrated ability to produce results



The successful candidate will also have excellent analytical, interpersonal, organizational, and cross-cultural skills; demonstrated ability to perform and prioritize a variety of tasks on short notice within designated deadlines; able to maintain efficiency in a fast-paced work environment; excellent team work skills and a demonstrated capacity to produce results.
How to Apply;
https://2xrecruit.kenexa.com/kr/cc/jsp/public/jobSearchResults.jsf

People and Culture Director Job Vacancy at World Vision Mali

Job Title:    People and Culture Director    Application Deadline Date:    12 Jun 2012
Position Location:    BAMAKO    Position Start Date:    15 Jul 2012
Region:    Africa\West Africa    Position End Date:    14 Jul 2014
Requisition Category:    International    Recruitment Priority:    Need Immediately
Country Name:    Mali    Program/Office Name:    World Vision Mali
City/Province:    BAMAKO    Employee Type:    Contract
Job Grade Level:    172    Recruitment Status:    Actively Recruiting
Is this a family post?    Family - Spouse with Children       
        Requisition Num:    2012AFWMDCE-8TRJAD


PURPOSE OF POSITION:

To provide leadership and management on all aspects of the organization’s human resource and organizational development functions ensuring the National Office applies the good practice of stewardship by adequately and timely complying to the partnership’s recruitment procedures and guidelines and maximizing utilization of the resources for which they are budgeted for at all levels in the organization; Advise, facilitate and support the country leadership team in establishing country strategies and create organizational culture that encourages and rewards continuous learning and innovation, and which is firmly rooted in WVI’s Vision, Mission and Core Values. The position reports in a matrix to the National Director based in Mali & The Regional People & Culture Director based in Dakar, Senegal.


KEY RESPONSIBILITIES:

        Develop and facilitate fair and effective recruitment & selection process in WV Mali(including job analyses, job descriptions, and recruitment procedures) in line with Regional resourcing standards.
        Develop country Human Resources (HR) strategic plan in line with Global P&C strategy & Regional P&C priorities & WV Malil business strategy
        Develop annual P&C program implementation plan & budget
        Liaise and attend Trade disputes; represent the organization in proceedings of the Industrial Court and all Ministry of Labour Arbitration, where WV Mali is an interested party in line with Mali’s Labour Laws.
        Embed a culture of effective performance management that is in line with WVI’s Coaching for Performance (CFP) principles
        Develop, review and update human resource policies, procedures and systems and ensure that it is within national and WV Partnership standards.
        Manage compensation & benefits in line with WV Global Total Rewards Policy
        Lead, develop and facilitate effective corrective action procedures in WVM – including resolution of staff conflicts and grievances, and ensuring that staff have access to appropriate counselling interventions, as required.
        Ensure appropriate staff support and care through various relevant initiatives including the implementation of a Staff Care Management/ Peer Support Program.
        Establish a human resource information system that will ensure confidentiality and systematic documentation of information to enhance management decisions
        Network with other NGOs and organizations and identify potential resources that could contribute to WVM’s initiatives.
        Effectively participate as a member of the National Senior Leadership team. Effectively participate as a member of the Regional People & Culture Leadership Forum


KNOWLEDGE, SKILLS & ABILITIES:

        REQUIRED:
        Masters degree preferably in Human Resources/Occupational Psychology, Business Administration with specialisation in HR or relevant equivalent
        Knowledge of and/or experience across the portfolio desirable as a generalist HR background. The following specific experience would be beneficial:
        At least 8 years related HR leadership experience
        Has managed a sizeable team successfully & has carried responsibility for developing staff.
        Has a special interest in diversity & inclusion.
        Senior HR generalist with experience of working in a fast paced environment
        Has had project administration experience
        Human resource auditing, skills
        Knowledge and/or experience of implementing Talent management, diversity & inclusion programs
        Experience with work force planning models or systems
        Worked on the implementation of an Human resources information systems
        Ability to conduct surveys and assess learning and development program design and content.
        Training delivery skills
        Excellent verbal & written communications skills
        Knowledge and application of labour law is essential

        PREFERRED:
        WV or NGO experience
To Apply;
https://jobs.wvi.org/WebJobs.nsf/WebPublished/CB4850BAA1132467882579F00029E846?OpenDocument

Program Director Job Vacancy at World Vision Sudan

Job Title:    Program Director - Sudan Program    Application Deadline Date:    15 Jun 2012
Position Location:    Khartoum    Position Start Date:    01 Sep 2012
Region:    Africa\East Africa    Position End Date:    31 Aug 2014
Requisition Category:    International    Recruitment Priority:    Need Within 2 Months
Country Name:    Sudan    Program/Office Name:    Northern Sudan
City/Province:    Khartoum    Employee Type:    Expatriate
Job Grade Level:    19    Recruitment Status:    Advertising in Progress
Is this a family post?    Family - Spouse with Children       
        Requisition Num:    2012AFEDMAU-8U3MXS


PURPOSE OF POSITION:

To lead, direct, develop, and manage the implementation of all aspects of World Vision's ministry, whist representing WV to all donors, project partners, partnership offices and other WV entities, foreign and local government representatives, churches and other non-governmental organizations.


KEY RESPONSIBILITIES:

        Leadership Effectiveness (20%)

        Leadership Development
        Build a strong Senior Leadership Team, providing strategic guidance and building management capacity, synergy and depth of leadership within WV through regular and ad hoc meetings (group and one on one).
        Facilitate the development of effective teams at State and National level. In so doing, provide an environment where different teams can share experiences and best practices in a way that enhances the quality of ministry in WV.

        Relationships
        Ensure that productive and effective relationships are maintained with the WV Region, Partnership Office and Support Office entities.
        Staff capacity and Performance
        Coordinate, manage and maintain integrity of the State Senior Management Teams.
        Create positive team environments.
        Champion the professional and personal development of all staff to ensure that the Vision and Mission of World Vision is implemented.
        Oversee the development and implementation of a succession plan that ensure the active recruitment and capacity building of qualified candidates with senior management potential.
        Ensure the continued implementation of WV’s staff capacity building program to equip staff to assume increasing levels of responsibility for effectiveness in WV’s programme. Provide overall strategic leadership to staff recruitment, retention, capacity building, and orientation.
        Ensure that staff security, child protection, risk management, and stress and trauma management protocols are developed and implemented
        Provide overall direction of staff code of conduct and ethics.

        Ministry Effectiveness (20%)

        External positioning
        Position World Vision as a leading NGO with respect to children and known as a key figure in promoting the well-being and rights of children within the country context. In this regard, ensure that World Vision is a respected leader and strong advocate for children within civil society.
        Position WV as the NGO of choice through strategic alliances and partnerships
        Position WV as advocacy and policy experts for the poor and vulnerable, particularly children.
        Mission Advocate and Collaborator
        Represent World Vision to the communities within which we work with a particular focus on children being key players in the transformation of their lives and the lives of their communities.
        Represent World Vision to the Government, the churches, major donor agencies, ministry partners, non-governmental agencies, and media. Build strategic alliances with these stakeholders that increase the impact of WV’s ministry on the communities with whom it is involved.

        Fund-raising and development
        Direct and focus private and public fund integration to maximize results and respond to community needs particularly in relation to children.
        Secure funding for WV with a goal of balancing and integrating the sources and proportions of funding from each of these sources (a multiplicity of Government and multilateral donors. This in order to ensure a sustainable and intergenerational funding base for WV programmes while providing the necessary accountability to these same donors.

        Strategic Thinking (20%)

        Strategic Planning
        Uphold the World Vision, Vision Statement, Mission Statement, Core Values and key Partnership Standards and Practices as foundational of the planning and implementation.
        Direct the integrated strategic plan and ensure regular intervals of strategic planning (every 3 to 5 years) to keep the programme focused and tailored to achieve impact in a rapidly changing country and global context.
        Direct the development of the annual operating plan and budget to ensure that they are in accordance with World Vision strategies and standards. ·
        Ensure that the entity functions in a complementary, cohesive manner where the principles of interdependence and twin citizenship guide the contribution made to the Partnership and the use of resources drawn from the Partnership.
        Provide leadership to appropriate and expanded programs among marginalized communities especially among Muslim communities.
        Ensure ongoing national level engagement with interdenominational Church leaders regarding responses to HIV/AIDS, good governance and social programs.
        Individual performance management
        Ensuring that there are appropriate accountability and performance management standards to encourage individual growth and increased team effectiveness.

        Implementation Effectiveness (20%)

        Technical / Sectoral oversight
        Oversee program strategy development and program implementation.
        Oversee operational and management plans.
        Maintain quality through compliance with World Vision and international standards for Emergency Response & Disaster Mitigation (ERDM), Rehabilitation, and Development.
        Implement strategies for sustainable programming.
        Ensure programmatic integration of Microeconomic development (MFIs) into the projects
        Lead the internal functions of the organization such as Finance, Human Resources, Administration, and Information Technology while ensuring effective service delivery of each.
        Ensure the development and maintenance of information architecture that supports the clear an effective communication of information and sharing of strategic ideas.
        Accountable steward of the Organization
        Provide overall strategic leadership and initiative for accessing resources.
        Oversee budget preparation and on-going budget management.
        Establish/maintain financial procedures and recording mechanisms.
        Ensure that all Regional and Partnership policies are implemented and adhered to through active participation in the various African Forums and Leadership Team meetings.
        Ensure staff security, child protection, risk management and stress and trauma management protocols and procedures are developed and monitored.
        Performance culture
        Develop a culture of performance and accountability while ensuring a learning and development environment is cultivated.

        Self-managing and Spiritual Formation (20%)
        Model a high standard of personal Christian leadership, ministry and integrity as an example to staff and to commend World Vision to various stakeholders.
        Through lifestyle, effective work relationships and leadership, provide spiritual leadership to staff reflective of the Kingdom values, WV’s Vision and Mission Statements and Core Values.
        Nurturing spiritual development
        Ensure staff are developing and forming spiritually. Understand and model a biblical view of leadership.
        Influence staff towards a shared World Vision mission.
        Attend and participate in spiritual nurture meetings/devotions as scheduled.
        Provide leadership in weekly chapel and devotional meetings.
        Balance and diversity
        Ensure gender and ethnic diversity at all levels according to relevant policies and guidelines.



KNOWLEDGE, SKILLS & ABILITIES:

        REQUIRED:
        A Bachelor’s Degree from a recognized University in Social Sciences or management related field, Master’s Degree would be most preferred
        Technical Training qualifications required: Significant leadership and management experience in handling complex humanitarian emergencies and country/national multi-sectoral projects is required.
        8-10 years of experience in senior leadership/management field (5 of which should be in an international organization). 5 years experience in disaster management and/or community development.
        Management experience of an organization with over 400-500 staff preferred.
        Technological literacy: Knowledge of computers, email, internet and current office software is strongly preferred.
        Strong motivation and ability to deal with adversity
        Exhibit spiritual maturity, integrity and a dynamic personal sense of life calling.
        Previous working experience in an Islamic context would be an added advantage.
        Prepared to operate in a restrictive environment with few opportunities for personal pursuits
        Keen advocate on pertinent issues with an ability to weigh risk versus benefit and act when appropriate
        Ability to understand and manage financial information/systems/reporting
        Good knowledge of diverse donor requirements for program implementation and reporting
        Ability to design and develop reports, proposals, correspondence and media interest stories.
        Ability to maintain a grant funding programming and ensuring sustainability
        Evident vision and passion for the poor (particularly the vulnerability of children subjected to poverty), with a good understanding of the culture, history and social context of the country.
        Demonstrated commitment to ethos, Vision Statement, Core Values and Mission Statement of World Vision International. Knowledge of and adherence to the Sphere Relief Standards, the Red Cross and NGO Code of Conduct.
        Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.
        Ability to work in and contribute to team building environment.
        Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments and physical hardship conditions with limited resources.
        Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.
        Must be a committed Christian (growing in faith), able to stand above denominational/religious diversities.
        Attend and participate in the leadership of daily devotions and weekly Chapel services.
        Work environment: Office-based with frequent travel to the field (and internationally)
        Travel: 30% Domestic/international travel may be required.
        On call: After normal working hours in cases of emergency or high-level visitor delegations.

        PREFERRED:
        Significant management and strategic leadership experience in a Relief Context
How to APply;
https://jobs.wvi.org/WebJobs.nsf/WebPublished/67F379D8E0497DA688257A0F001CE9A9?OpenDocument

Tigo Cash Commercial Manager Job Vacancy at Telecom Company Rwanda


Job Title:Tigo Cash Commercial Manager
Duties and Responsibilities:

    Plan and implement a project to build the Tigo Cash sales network
    Strategically manage growth of service
    Build business partners to extend scope and scale of business
    Recruit, manage and train Regional Account Managers
    Marketing and Branding Activities
    Lead all other Customer Acquisition Activities
    Manage P & L and action plan

Qualification and Skills:

    Bachelor's Degree in Business Administration/Marketing.
    5 years sales experience
    Prior experience working in mobile money is an advantage
    Training within a Telecom environment is a plus
    Should be a team player with unquestionable integrity
    Should have good planning and organizational skills
    Creative and Innovative
    Must be Rwandan

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to tigojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly
1 june 2012

Territory Manager DATA Job Vacancy at Telecom Company Rwanda

Job Title:Territory Manager DATA

Duties and Responsibilities:

    Contribute in the definition of the Global Strategy for Data
    Managing resources to deliver the offer in alignment with data strategy
    Selling the offer to consumers, including development of street dynamics
    Managing the direct and indirect Data Sales Channels in all territories
    Translates Data strategy into action plan in cooperation with the managers or supervisors.
    Determines which resources(financial, staffing and organization) and time schedules are required to achieve objectives
    Execute Dealers loyalty evaluation and prepare frontline feedback report.
    Reports on business & product performance
    Ensures that departmental action plan is implemented

Qualification and Skills:

    University degree, preferably in Marketing or Business Administration
    MBA or master student preferably in marketing
    2 to 3 year of operational & Managerial experience in customer service & in leading sales
    Training within a Telecom environment is a plus
    Should be a team player with unquestionable integrity
    Should have good planning and organizational skills
    Creative and Innovative
    Must be Rwandan

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to telecomjobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.


Apply before:
01 Jun, 2012

Operation and Commercial Coordinator Job Vacancy at Telecom Company Rwanda

Job Title:Operation and Commercial Coordinator - Zero Balance Products and Corporation Solutions


Duties and Responsibilities:

    Consolidate local plan of projects. Negotiate priorities and resources with local operation in order to assure plan accomplishment. Analyze project definition and expected results, and adjust accordingly
    Evaluate and report projects performance KPIS. Lead, manage, coordinate, and report on multiple complex projects.
    Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
    Manages day-to-day operational aspects of a project and scope.. Effectively applies a standard methodology for all projects and enforces project standards. Minimizes exposure and risks on projects under his/her responsibility.
    Ensures project documents are complete, current, and stored appropriately.
    Work closely with Supply Chain and Operations to ensure implementation following MIC’s Factory Engagement processes

Qualifications and Skills:

    University degree in technology / engineering / business administration or related areas.
    MBA or Master in Science is desired. PMP certification is highly appreciated
    3+ years of proven project management experience.
    Experience with Scrum Project Framework and related agile development environments or any other telecom, IT related framework is a plus.
    Proficiency with the MS Office Suite including Microsoft Word, Excel, Power Point, Project and Vision
    Training within a Telecom environment is a plus
    Should be a team player with unquestionable integrity
    Should have good planning and organizational skills
    Creative and Innovative
    Must be Rwandan

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to telecomjobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly
Apply before:
01 Jun, 2012

Category Manager - Communication Job Vacancy at Telecom Company Rwanda

Job Title:Category Manager - Communication
Duties and Responsibilities:

    Developing and implementing business plans that achieve category and segment business objectives
    Maximizing penetration and revenue of the category
    Developing and implementing new products
    P&L of category
    Validating of research plan, participates at innovation proposal process. Preparation of a product/process improvement brief
    Validating product category needs from Product/Process brief profile. Validating product brief profile for product/process improvements
    Validating test results, brand consistency and training plan
    Defining and validating creative brief; and developing internal and external communication strategy (including communication bulletin and launch event)
    Guaranteeing all communication media are executed for internal and external communication rollout

Qualification and Skills:

    Degree in marketing, social, communication, arts or engineering
    Master is a must
    Minimum 5 years senior marketing and managerial experience
    Training within a Telecom environment is a plus
    Should be a team player with unquestionable integrity
    Should have good planning and organizational skills
    Creative and Innovative
    Must be Rwandan

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to telecomjobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.

Program Manager - Infrastructure Operations Job Vacancy at Wipro Uganda

Job Title:Program Manager - Infrastructure Operations

Objective:

Program Head for Managed Services is required for a large Signature programs in the Telecom Vertical. The client is a large Telecom Operator providing GSM / Fixed line / Wireless services in Africa.  As a Program Head, you will be required to manage operations spread across multiple OpCos and clustered as a Hub. The current opportunity is for the SEA Hub and the position based out of Kampala, Uganda.

As Program Head, one will be responsible to manage an existing engagement comprising of inter-related projects to deliver specific business objective.  The team size is expected to be 75+ spread across multiple Opcos. The program is a multi-year engagement and the expectation is to take the engagement to the next level. The role would require high degree of customer interaction and Stakeholder Management.

Duties and Responsibilities:

    Program Management
        Setting a clear Vision for the Operations team
        Excellent rigor in tracking service metrics, communication and closure of actionable from time to time
        Be able to make effective presentations at an Operational / Steering committee level
        Being able to work with cross functional teams, varied suppliers and business teams
    Customer Satisfaction
        High sensitivity to Customer issues - Ability to respond with speed, have work around solutions and be able to fix problems permanently
        Track transaction CSAT ( END USER LEVEL) and Perception CSAT ( BUSINESS LEVEL)
        Identifying improvement actions and fixing them timely
    Operations Management
        High compliance to agreed SoW – To meet / exceed agreed SLA/KPI targets
        Delivery of Services based on ITIL V3 framework covering Service desk , End user management and Data center domains – ( Wintel, Unix, Storage,  Backup, Network, Security, Database and Middleware towers)
        Management of Day to Day operations enabling systems to be highly available.
        Excellent Operational rigor – Being able to get into finer details and look at continuous improvement
        Carry end to end responsibility for IT Service management in Service Operations – Being responsible for effective Asset / Vendor management
        Able to identify, track and mitigate risk – Operational / Technical / Program related
    People Management
        Able to attract good talent to the program – Identify, train, coach and mentor resources to meet program objectives
        Ensure people within the account are trained to cater to technology developments and growth in the account
        To enable rotation and career plans for people to have an enriching career
        Manage Attrition and work proactively on talent retention strategies

    Process & Compliance
        Highly process oriented – Able to Define, lay down processes in a way to enable smooth business operations. Should also be able to redefine process, identify non-value adds and simplify as required
        Should be trained on usage of Quality tools
        Be able to draw on QC tools to make effective
    Financial Governance
        Track and improve on Cost of Delivery
        Maximize on new business opportunities within the account and develop plans for penetration of Wipro Services and increase share of wallet
        Track receivables and collect outstanding payments

Qualifications:

    12 – 15 years of Industry experience
    Certified Stanford Program Manager or PMP or equivalent
    Should be ITIL V3 certified
    Handled at least 2 or more programs of equal to or 70% of current program size in a Managed Service portfolio
    Strong technology orientation – To be able to work in a multi domain environment
    Domain experience in one / multiple domains
    Strong aptitude for delivery processes and delivery management with detail orientation
    High rigor on operations and Continual Improvement
    Expertise with program planning and tracking tools like MS Project/Clarity
    High sensitivity to Customer satisfaction
    People centric attitude
    Refined and well-organized multi-tasking skills
    In-depth knowledge of risk management models and skills
    Strong customer management skills
    Excellent written and oral communication

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.
How to Apply;

Head of Corporate ServicesJob Vacancy at Telecom Company Rwanda

Job Title:Head of Corporate Services

Duties and Responsibilities:

    Developing and implementing business plans for the voice and data revenue and costs.
    Maximizing penetration and revenue of the business segment under your responsibility
    Design a competitive roadmap in Fiber, Wimax and other last mile solutions compliant with corporate strategy.
    P&L results of the segment or business unit.
    Deliver customer friendly, high quality, and cost effective implementation of data initiatives
    Validating of research plan, participates at innovation proposal process. Preparation of a product/process improvement brief
    Validating test results, brand consistency and training plan
    Defining and validating creative brief; and developing internal and external communication strategy (including communication bulletin and launch event)
    Guaranteeing all communication media are executed for internal and external communication rollout

Qualification and Skills:

    University degree, preferable in business administration,  marketing or engineering
    Master is a must
    Minimum 5 years senior marketing and managerial experience
    Training within a Telecom environment is a plus
    Should be a team player with unquestionable integrity
    Should have good planning and organizational skills
    Creative and Innovative
    Must be Rwandan

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to telecomjobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.
Apply before:
01 Jun, 2012

Program Governance Head Job Vacancy at Wipro Uganda

Job Title:Program Governance Head
Duties and Responsibilities:

Project management:

    Should manage the projects plan and report the regular progress to Customer and Internal Management.
    Should keep the list of Dependencies, Issues and escalation logs and review then proactively and communication to various stakeholders.
    Should work very closely with customer PMO organization and provide vital information to Wipro team for readiness.
    Keep track of In scope and out of scope projects and appropriately engage the sales organization.

Service Management Function:

    Should able to provide guidance to the Service management process,
    Should drive the meetings with process owners, Like Problem management meetings, SLM meeting, Incident management reviews
    Should able to measure the efficiency of the process and help the team to change the process where ever is required.
    Should involve in Process compliance audits and help the team to eliminate the process risk.

Contract Governance and Compliance

    Should work as custodian of the contract from Wipro side.
    Create and manage the contract compliance framework.
    Should able to identify the contractual risk and their mitigation plan.
    Should involve the various stakeholders in mitigation and fulfillment of contractual scope.
    Should be able to keep the track of commercial change request and their invoicing.

Service Level Management

    Should handle and sustain the Service level management process.
    Should able to sustain the service levels for the program by proactive SIP’s and forecasting.
    Involve various stakeholders in enhancing the service performance.
    Should enable the team by removing the bottlenecks and dependencies impacting service performance.
    Should be responsible for reporting, customer and internal management.
    Should be able to understand the financial implications and their mitigations if required.
    Design, Measure, analyze and implement new SLA’s.
    Should be able to drive the SLA reviews and revisions if required.
    Should be able to design and report the vendor performance and take necessary action along with customer organization.

Operation Excellence and Quality Management

    Identification & Prioritization of improvement Opportunities
    Running Continuous Improvement (Lean, Six Sigma) Programs
    Establishing Best Practice Framework
    Conducting periodic process health checks and verification audits
    Conducting process assessments aligned with best practice frameworks
    Generating Process Performance  Baselines
    Conducting Internal and External Benchmarking exercises.
    Create and help the team to develop the SOP’s and work instruction.
    Involve him/her in standardization & simplification of the process.

Escalation Management, communication

    This practice required and involves the optimum utilization of the resources to resolve the escalation from the account team.
    Qualifying the escalations related to scope and considering for actions.
    Creating the Escalation logs and use the same in PMT [Program Management meeting] for resolutions.
    Create monthly escalation reviews with PD and CEMs and maintain the summary of escalation action points.
    Update on escalation to customer management on monthly reviews.
    The right and adequate communication required at different level during Project, Transition and Operation stages.
    PMO require enabling the following communications with defined frequency.
    Daily Operation dashboard.
    Business Enabling parameters performance
    Service Management- Change, Release, Maintenance Window, Problem, Incident Management etc.
    Monthly IT newsletters.
    Other communication important as IT outsourcing partners.

Qualifications:

    Account Management
    Program Management
    Risk Management
    Analysis of commercial parameters
    Analysis of service level agreements
    Experience in contract negotiations preferable
    Sales / Business Development experience preferable
    Knowledge of telecom service provider industry preferable Sound ITIL, CMMI knowledge.

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly
Apply before:
08 Jun, 2012

Regional Lead Job Vacancy at Wipro Zambia

Job Title:Regional OPCO Lead

Duties and Responsibilities:

    Driving all the HUB process.
    Responsible for EUS / ES.
    Responsible for all escalations at OPCO level. Manage day-to-day operational aspects.
    Overall ownership of meeting and exceeding Service level agreement at OPCO Level. Escalating the issues to right level and teams for resolution.
    Ensure process adherence at OPCO Level.
    Daily Incident Meeting – MON to FRI- Presiding the meeting at OPCO level with INFRA / Application / Business teams.
    Responsible for all the incident logging and driving till closure- INFRA / Application.
    Need to collect TSAT and sent to HUB SD Manager every fortnight.
    Need to do review with Business & Share the MOMS to PM OPS / Regional OPCO Manager – MKTG / Finance / Call Center / Service Centers / Customer Care / Other Depts.
    Need to have a team reviews and share the MOMs to PM OPS /   Regional OPCO Manager.
    Weekly review with SD / IM / PM OPS & Regional OPCO Manger.
    Monthly reviews with Domain Leads.
    Reports to HUB- Weekly, Monthly, Highlights & Lowlights.
    Responsible for Project Management at OPCO.
    Responsible for C-SAT / E-SAT.
    Maintain operational manual and employing standardized methodologies/ process and ensuring that the team is well trained in process.
    Prepare for engagement reviews and quality assurance procedures.
    Responsible for operational excellence and maintain high Total Customer Excellence level.
    Periodical review with customer on operational issues. To drive service improvement plan and periodical service review with the Account Services Manager.
    Responsible for the interfacing with the relevant groups to ensure relevant and adequate input to all deliverables.
    Responsible for maintaining high employee satisfaction and employee morale. Responsible for team’s capability development (technical training and certification)
    Responsible for Operations forecasting and planning, resource risk management, capacity planning. Responsible for resource selection, resource allocation and task assignment, mentoring of new resources and tracking multi skill. Train and build second line.
    Performance Management of team: goal setting, review and feedback. Ensuring right and adequate rewards and recognition reaches high performers in team.

Qualifications:

    Full time Bachelor in Science/ Engineering / Technology.
    Certification: - MCSE & RHCE- Redhat Certified Engineer 5.5.
    Experience: - 4 to 6 years.
    Competence: - Windows + Red Hat Linux.

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly
Apply before:
08 Jun, 2012

Regional Lead & Wintel Lead Job Vacancy at Wipro Swaziland


Job Title: Regional OPCO Lead & Wintel Lead
Duties and Responsibilities:

    Driving all the HUB process.
    Responsible for EUS / ES.
    Responsible for all escalations at OPCO level. Manage day-to-day operational aspects.
    Overall ownership of meeting and exceeding Service level agreement at OPCO Level. Escalating the issues to right level and teams for resolution.
    Ensure process adherence at OPCO Level.
    Daily Incident Meeting – MON to FRI- Presiding the meeting at OPCO level with INFRA / Application / Business teams.
    Responsible for all the incident logging and driving till closure- INFRA / Application.
    Need to collect TSAT and sent to HUB SD Manager every fortnight.
    Need to do review with Business & Share the MOMS to PM OPS / Regional OPCO Manager – MKTG / Finance / Call Center / Service Centers / Customer Care / Other Depts.
    Need to have a team reviews and share the MOMs to PM OPS /   Regional OPCO Manager.
    Weekly review with SD / IM / PM OPS & Regional OPCO Manger.
    Monthly reviews with Domain Leads.
    Reports to HUB- Weekly, Monthly, Highlights & Lowlights.
    Responsible for Project Management at OPCO.
    Responsible for C-SAT / E-SAT.
    Maintain operational manual and employing standardized methodologies/ process and ensuring that the team is well trained in process.
    Prepare for engagement reviews and quality assurance procedures.
    Responsible for operational excellence and maintain high Total Customer Excellence level.
    Periodical review with customer on operational issues. To drive service improvement plan and periodical service review with the Account Services Manager.
    Responsible for the interfacing with the relevant groups to ensure relevant and adequate input to all deliverables.
    Responsible for maintaining high employee satisfaction and employee morale. Responsible for team’s capability development (technical training and certification)
    Responsible for Operations forecasting and planning, resource risk management, capacity planning. Responsible for resource selection, resource allocation and task assignment, mentoring of new resources and tracking multi skill. Train and build second line.
    Performance Management of team: goal setting, review and feedback. Ensuring right and adequate rewards and recognition reaches high performers in team.

Qualifications:

    Full time Bachelor in Science/ Engineering / Technology.
    Certification: - MCSE & RHCE- Redhat Certified Engineer 5.5.
    Experience: - 4 to 6 years.
    Competence: - Windows + Red Hat Linux.

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly
Apply before:
08 Jun, 2012

Wednesday, May 30, 2012

Project manager Job Vacancy at UNOPS Khartoum

Job Title:Project manager, Khartoum
Closing Date: Wednesday, 30 May 2012


Background Information - UNOPS

“UNOPS plays a critical role in providing management services for our life-saving, peacebuilding, humanitarian and development operations. I have seen many examples of how these activities help suffering people in troubled parts of the world.”

    Ban Ki-moon, United Nations Secretary-General

    UNOPS mission is to expand the capacity of the UN system and its partners to implement peacebuilding, humanitarian and development operations that matter for people in need.

    Working in some of the world’s most challenging environments, UNOPS vision is to always satisfy partners with management services that meet world-class standards of quality, speed and cost effectiveness.

    By assisting UN organizations, international financial institutions, governments and other development partners, UNOPS makes significant, tangible contributions to results on the ground.

    UNOPS employs around 3,500 personnel annually and on behalf of its partners creates thousands more work opportunities in local communities. With its headquarters in Copenhagen, Denmark, a network of five regional offices and a further 20 operations and project centres, UNOPS oversees activities in more than 80 countries.

    UNOPS is committed to achieving a truly diverse workforce.

Background Information - Sudan

Sudan
The UNOPS Sudan office is based in Khartoum and works closely with the Government of Sudan and international partners to support humanitarian response, recovery and development initiatives. UNOPS is the United Nations sector lead for the Basic Infrastructure Sector in Sudan and helps partners achieve their project goals in sectors including: water resource management, education, census and elections, human resource management and mine action.

Functional Responsibilities

Under the overall supervision of Head of Office of UNOPS – SDPC, the incumbent is required to perform the following duties and responsibilities:

Project Structure

    Establish and maintain effective structures and processes for the delivery of the Project and its Implementation Plan, within the overall SDPC structure.
    Manage the time and contributions of the project team in close collaboration with the SDPC main support office, and other support centers as necessary.

Planning

    Develop detailed work plans for the Project(s) with clearly defined activities and specific results-based outputs for the implementation of the Project(s) within the priorities of Government of Sudan and guided by the UNOPS.·       
    Prepare annual budgets to support the implementation of annual workplans based on the overall budget in the Project(s) Documents and other resources to be mobilized.

Technical and Managerial

    Lead the work of the Project and oversee the implementation of specified activities in the work plans of water resources development projects in Darfur.
    Ensure timely implementation and reporting by implementing partners.
    Advise on and implement good environmental practices and controls during construction and mitigate environmental impacts of the works.
    Advise on and implement effective gender controls in the planning and implementation of the project.
    Liaises with community leaders and Government Authorities to maintain local stakeholder participation and support.
    Liaises with the Project Management coordinators of other sister agencies to coordinate project activities and mobilize access to sharing of equipment and resources.
    Latest project management principles are to be implemented in order that allocated projects are successfully delivered on time, within budget and to the required quality.
    Actively interact with clients to solicit feedback and gauge client satisfaction.

Capacity Building

    Provide training and technology transfer to national staff and counterparts and contractor’s staff and advise on good project management and construction practices.
    Promote appropriate technology and appropriate technical standards and construction methods taking social needs and requirement for technical and management capacity development of national counterparts into consideration.

Reporting

    Prepare and issue regular Project Reports in accordance with donor guidelines for reporting.
    Maintain diaries and progress reports as required by UNOPS standard procedures.

Other

    Identify and develop new business potential.
    Actively work with clients on proposed new projects, identifying client requirements and taking action to meet requirements.
    Contribute to resource mobilization for the implementation of Project(s) from bilateral donors and multilateral agencies and other relevant sources where necessary.
    Attend coordination meetings as required; Arrange and host donor and official site visits.
    Perform any other duties deemed necessary by the Head of Office.

The incumbent will be responsible to abide by the security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

Competencies

    

    Professionalism, integrity and commitment to project demands.
    Strong analytical skills.
    Accountability.
    Planning and Organizing.
    Excellent communication and interpersonal skills.
    Aptitude for political sensitivities.
    Team player.



Education

    Master degree in Engineering, Project management or other relevant discipline.
    Post graduate qualifications in water resourcesdevelopment related fields will be desirable.
    Competent in the use of all commonly used computer software – spreadsheets and other computer programs.
    Knowledge of the UN system and familiarity with UNOPS procedures is an advantage.
    Certification in Prince2 or Project Management Professional (PMP) methodologies highly desirable.




Experience

    Minimum 11 years of relevant experience of which at least 7 years must be at managerial level (Additional
    2 years of relevant work experience, in combination with a relevant Bachelor’s degree, can substitute for the requirement for Master degree).
    Experience in the investigation, design and implementation of water resources development infrastructure projects will be an advantage.
    Experience of working in Sudan is desirable.
    Experience of working with UNOPS is desirable.



Certifications

    Certification in Prince2 or Project Management Professional (PMP) methodologies highly desirable.



Languages

    The candidate must be thoroughly proficient in written and spoken English.



Contract type, level and duration

Contract type: ICA
Contract level: I-ICA - 3
Contract duration: 6 - 12 months

For more details about the ICA contractual modality, please follow this link:
http://www.unops.org/ENGLISH/WHOWENEED/CONTRACT-TYPES/Pages/Individual-Contractor-Agreements-ICAs.aspx



Additional Considerations

    Please note that the closing date is midnight Copenhagen time (CET)
    Applications received after the closing date will not be considered.
    Only those candidates that are short-listed for interviews will be notified.
    Qualified female candidates are strongly encouraged to apply.
    UNOPS reserves the right to appoint a candidate at a level below the advertised level of the post
    The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS. 

How to Apply;
https://gprs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=520




Project Manager for Education in emergency Job Vacancy at

Job Title:Project Manager for Education in emergency, Bor, South Sudan
Closing Date: Sunday, 10 June 2012
Bor


ROLE, TASK AND RESPONSIBILITIES

The Project Manager is responsible, under the supervision of the Area Coordinator, for the management of the activities carried out in the frame of his/her project. The responsibility is over the operations as well over the financial management and staff coordination:

    to define project management organisation and processes (roles, procedures and decisional processes, operational processes, work methodologies) in the assigned area of responsibility;
    to elaborate, manage and monitor general and monthly planning of project activities, as well as relative economic and financial planning on the basis of available donor funds;
    to manage procurement of goods, work and services essential to the project;
    to be responsible for warehouse stock management and relative accounting and for accuracy of monthly inventory;
    to be responsible for accurate assigned project activities administration and to supervise preparation of accounting documents for intermediate and final financial reports required by donors;
    to send to the Deputy Head of Mission the reports on project implementation to be presented to the donor, the monthly project activity reports and the final report evaluating the experience and containing indications for new projects.
    to coordinate with the donor field representatives and other actors involved in the activities
    to coordinate the expatriated and national staff assigned to his/her project and he/she coordinates with the Area Coordinator for the management to all the human resources available in the area of competence.

    JOB REQUIREMENTS
    Post-graduate degree in international law , human rights law, international relations , social sciences , or other related field;
    At least three years experience working in the field of Protection or Education in conflict-affected areas;
    Demonstrated experience in staff supervision, capacity building, project design with excellent analysis and writing skills and budget management;
    Experience in working with and coordinating with the UN, EU, internationals donors, INGOs etc..;
    Strong communication and interpersonal skills with capacity of mediate, to manage intercultural relations and to work under stress condition;
    Working experience in Southern Sudan a plus;
    Fluent English spoken and written.

How to apply:

Application should be submitted to: humanresources@intersos.org

Deadline for application: 10th June, 2012

Monitoring and Evaluation volunteer Job Vacancy at The International Rescue Committee South Sudan

Job Title:Monitoring and Evaluation volunteer, Malualkon, South Sudan
Closing Date: Saturday, 16 June 2012
Malualkon, Aweil East County


The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

South Sudan, an independent nation since 9 July 2011, is emerging from decades of brutal civil war rooted in disputes over religion, ethnicity, resources, governance and self-determination. The security situation remains fragile and testing operational challenges abound. IRC has been in South Sudan since 1989 and currently operates in Northern Bahr el Ghazal, Lakes, Unity, Jonglei, Central Equatoria and Eastern Equatoria states.

The Monitoring and Evaluation Volunteer works with the Monitoring and Evaluation manager to assist Program Managers, technical Coordinators and the Grants Unit in developing tools that monitor program performance indicators, monitoring and evaluation plans and building the capacity of program teams to better supervise and track program performance.

RESPONSIBILITIES: Monitoring

    Work along with the M&E Manager to design data collection tools
    Identify gaps in reporting/data collection and data validadtion under supervision of M&E Manager and working closely with field and program staff to address the gaps.
    Conduct monthly review of reports from program officers to ensure accuracy and quality before submission to M&E Manager.
    Conduct field monitoring visits and share report with program managers and M&E Manager Capacity-Building
    Provide support to IRC South Sudan field offices in compiling reports, stressing importance of indicator-based reporting and critical analysis.
    Provide field teams with constructive feedback on both content and form of both, data collected and reports written.
    In Coordination with the M&E Manager, undertake trainings to build the capacity of Program field staff in data collection , verification and reporting

    REQUIREMENTS:
    Previous international work experience.
    Degree in related field.
    Excellent English writing skills are essential.
    Experience in report writing preferred.
    Excellent working knowledge of computer software packages – MS Word and Excel skills are essential.
    Clear communication and good interpersonal skills are essential.

How to apply:

Please apply online: www.ircjobs.org or http://tbe.taleo.net/NA2/ats/careers/requisition.jsp?org=IRC&cws=1&rid=8058 .